About This Role

Carolina Renew is seeking a Color Consultant to join our Customer Experience team. This unique role bridges design expertise with sales support, helping homeowners navigate the sometimes overwhelming world of color selection for their painting and cabinet refinishing projects.

As a Color Consultant, you'll meet with customers in their homes to evaluate lighting, existing dΓ©cor, and personal preferences. You'll provide expert guidance on color schemes, finishes, and trends that will enhance their spaces and increase home value.

This position is ideal for someone with a background in interior design, color theory, or retail paint sales who wants to work directly with homeowners on exciting transformations. You'll see the impact of your recommendations when projects completeβ€”there's nothing like watching a homeowner's reaction to their newly colored space.

Our Color Consultants use digital visualization tools, physical samples, and their trained eyes to help customers make decisions they'll love for years. Training on our product lines and consultation process is provided, but we look for innate color sense and customer service orientation.

A Day in the Life

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Check your calendar over morning coffeeβ€”three consultations today. First, a large exterior repaint where you'll assess the brick color, roof, and landscaping to create a coordinated scheme. Mid-morning, a kitchen cabinet consultation where light is tricky and the homeowner is torn between whites. You spend an hour helping her see the difference undertones make. Afternoon brings a whole-home interior for a family who just bought a fixer-upper. By 4 PM, you're home writing up recommendations and creating digital mockups for follow-up emails. Every day is different, and every happy customer validates your expertise.

What You'll Do

βœ“ Conduct in-home color consultations for painting and cabinet projects
βœ“ Assess lighting conditions and existing dΓ©cor elements
βœ“ Present color options using samples, fan decks, and digital tools
βœ“ Recommend coordinating colors for trim, walls, and accents
βœ“ Advise on sheen levels and finish types for different applications
βœ“ Create color schemes that align with customer preferences and home style
βœ“ Stay current on color trends and industry developments
βœ“ Collaborate with estimators and project managers on specifications
βœ“ Follow up with customers after project completion
βœ“ Build relationships that generate referrals
βœ“ Maintain sample inventory and consultation materials
βœ“ Document consultation notes and recommendations
βœ“ Attend training sessions with paint manufacturers
βœ“ Support marketing with color-related content as needed

What We're Looking For

Required

● Background in interior design, color theory, or paint sales
● Strong understanding of how lighting affects color perception
● Excellent listening and communication skills
● Professional, personable demeanor
● Reliable transportation for home visits
● Valid driver's license
● Organized and detail-oriented
● Comfortable with technology and apps
● Flexible schedule for customer availability
● Genuine enthusiasm for design and color

Preferred (Nice to Have)

β—‡ Interior design degree or certification
β—‡ Sherwin-Williams or Benjamin Moore color training
β—‡ Real estate staging experience
β—‡ Photography skills for before/after
β—‡ Sales experience in home improvement

Physical Requirements

This role involves physical work. Candidates should be able to:

πŸ’ͺ Drive to customer locations throughout Charlotte area
πŸ’ͺ Carry sample cases weighing up to 25 pounds
πŸ’ͺ Walk through homes during consultations
πŸ’ͺ Climb stairs to evaluate lighting on multiple floors
πŸ’ͺ Stand during 1-2 hour consultation sessions

Why Join Carolina Renew?

Color Consultants directly impact customer satisfactionβ€”helping people choose colors they'll love for years is deeply rewarding work. You'll use your design expertise daily, work with appreciative homeowners, and see the results of your guidance. This role offers creativity, customer interaction, and the satisfaction of beautiful home transformations.

Team Culture

Color Consultants work independently but collaborate with sales and project teams. We share discoveries, debate trends, and support each other's development. It's a role that attracts creative, people-oriented professionals.

Growth Opportunities

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Color Consultants with sales aptitude can move into Design Sales roles. Others develop training expertise or take on marketing responsibilities for our visual brand.

Our Hiring Process

1 Submit application with portfolio if available
2 Phone interview with Customer Experience team
3 Color knowledge assessment
4 In-person interview and mock consultation
5 Background check
6 Offer and onboarding